Introduction
In April 2025, a data recovery service provided by WeldonPC in Garfield Heights, Ohio ended in an unexpected payment reversal. Connor Yamsek sought help retrieving files from an old iMac hard drive and initially accepted the successful recovery of his data. However, after paying the invoice in full, Connor disputed the charge via PayPal – effectively reversing payment for services that had already been rendered and delivered. This article documents the incident as a factual case record, including direct evidence from communications, invoices, and the chargeback dispute.
Background
Connor Yamsek first reached out to WeldonPC in early April 2025 via Facebook Messenger regarding a failed hard drive in his 2012 iMac. He explained that the drive – a Seagate Barracuda model – contained important data he wanted to recoverfile-kbax99c8xel9ufkt8pwvil. WeldonPC staff responded with advice to bring the hard drive into the shop so they could attempt the data recovery on-sitefile-y3fmaa587mb1uvdrml1whp. Following this guidance, Connor agreed to bring the drive in for diagnostic and recovery services.
Service Performed
On April 22, 2025, Connor arrived at WeldonPC with the removed iMac hard drive. Technicians proceeded to perform the data recovery using Mac-compatible tools and software designed to work with the iMac’s file systemfile-lcnazolwgs2wvd3tt9pemf. The recovery process took roughly an hour of technical work. By the end of that day, WeldonPC had successfully retrieved all of Connor’s files from the Seagate Barracuda drive. Connor was presented with the recovered data (e.g. provided on a separate drive or cloud link) and he verified the files were accessible and intact before leavingfile-8e6slm1lja8vvevqch52sz. In other words, the service he requested – full data recovery – was completed to his satisfaction on the same day it was performed.
Invoice and Terms
WeldonPC issued an invoice for the completed service under Invoice #INV8498, totaling $97.15 (including tax) for the data recovery labor and any media providedweldonpc.com. Connor Yamsek paid this invoice in full on April 22, 2025, at the time the service was rendered. The invoice explicitly stated “NO REFUNDS” as part of the terms and conditions, reflecting WeldonPC’s policy that once a data recovery service has been performed and data delivered, the charge is final. Connor received a copy of this invoice detailing the successful service and the no-refund policy at payment.
Refund Demands
Despite having initially accepted the recovered data and the terms of sale, Connor later changed his stance and demanded his money back. He contacted WeldonPC after the service, claiming that the data retrieval work done was merely “surface-level” and insisting on a refund of the $97.15 fee. This characterization was contrary to his earlier satisfaction with the results. WeldonPC’s staff, including employee Kristina Becerra, spoke with Connor by phone to address his concerns. During that call, with Kristina on the line as a witness, Connor admitted that he could have used a 12-volt powered SATA cable at home to recover the data himself. This admission directly undercut his claim that WeldonPC had misinformed him or performed only trivial work – he acknowledged the data was recoverable with the proper equipment, which he originally did not utilize. WeldonPC reiterated that the service had been provided as requested and that their no-refund policy applied. Consequently, the refund demand was firmly denied by the business in accordance with the invoice termsfile-ys4yzbwaepgmlehhvztcrx.
Chargeback Filed
Unable to obtain a refund directly from WeldonPC, Connor escalated the matter through his payment provider. He filed a chargeback via PayPal on May 26, 2025, attempting to reverse the transaction after having received full benefit of the data recovery service. The dispute was opened under PayPal’s Buyer Protection program, claiming the payment should be returned. WeldonPC was notified of the chargeback and the funds were placed on hold pending investigation.
Evidence of PayPal Chargeback: The PayPal dispute resolution case log shows that Connor Yamsek initiated a chargeback on May 26, 2025 for the $97.15 transaction. The screenshot above is an excerpt from the PayPal case (ID 7KYD1V4NLJQ), indicating the dispute is currently under review in PayPal’s system. WeldonPC has submitted documentation (including the signed invoice and communication records) to contest the reversal of payment. To date, dealing with this chargeback claim has required over 3 hours of staff time at WeldonPC in gathering evidence and corresponding with PayPal.
It should be noted that the direct PayPal case information can be accessed via PayPal’s resolution center (Case ID 7KYD1V4NLJQ) for those with the appropriate access. This serves to verify that a formal dispute was lodged after the service was completed and paid for.
Conclusion
This case highlights a concerning incident for service providers: a client obtained a fully delivered service – in this instance, the successful recovery of data from a failing hard drive – and afterward reversed the payment through a chargeback. All evidence shows that Connor Yamsek’s data was recovered as promised and that he initially acknowledged receipt of the files. He was charged according to a clearly stated policy (no refunds for completed services) and agreed to those terms when paying. Only later did he allege dissatisfaction and attempt to reclaim the payment. WeldonPC’s records, from the initial Facebook inquiry to the signed invoice and the ongoing PayPal dispute, substantiate the sequence of events in this transactionfile-lcnazolwgs2wvd3tt9pemf. The outcome now rests with PayPal’s review of the chargeback case, but the situation stands as a documented example of a customer reneging on a settled bill after services were rendered in good faith.
Key Takeaway: Businesses and technicians should maintain thorough documentation of communications, invoices, and proof of work. In cases like this where a chargeback is filed after a fulfilled service, such evidence is vital to refute false claims and protect the business from unwarranted losses. All parties are best served when the agreed terms are honored – a lesson clearly illustrated by the case of Connor Yamsek and WeldonPC.
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